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I am working in a nabh hospital and I facing many audits in different hospitals. My post is generally related to Hospital employees, Docter, staff nurses, job descriptions or NABH-related Facility & Maintenance posts or foods-related posts, and hospital different departments' SOP, etc.

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FRONT OFFICE IN CHARGE Job Description

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  DUTIES AND RESPONSIBILITIES OF FRONT OFFICE IN CHARGE The following will be the duties and responsibilities of Front Office in charge: 1.     Assigning duties to the front office staff, responsible for making the duty rosters; sanction of leaves; appraisal etc. 2.     Achieving the highest standards of customer / patient care. 3.     Managing internal customer/external customer relations. 4.     Development and continuous revision of guidelines for reception, registration, admission, billing, report delivery and other activities. 5.     Monitoring and redesigning of systems when required. 6.     Behavioural development of front office staff. 7.     Co-ordination with different departments for smooth patient flow. 8.     Development of internal performance benchmark to monitor customer/ patient care delivery. 9.     Monitoring o...
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